Privacy Policy

1. Introduction

THE MINING COMPANY LLC, a Florida Limited Liability Company doing business as "TheMining" ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website themining.co, use our platform, or engage with our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Fill out contact or briefing request forms (name, email address, company name, job title, phone number)
• Request documentation or platform access
• Create an account or register for our platform
• Subscribe to our newsletter or marketing communications
• Communicate with us via email, phone, or other channels
• Participate in surveys, events, or promotions

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage data (features used, interactions with the platform, session duration)
• Location data (general geographic location based on IP address)

Information from Third Parties

We may receive information about you from third-party sources, including business partners, marketing partners, analytics providers, and publicly available sources, which we may combine with other information we collect about you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, operating, and maintaining our services and platform
• Responding to your inquiries, requests, and providing customer support
• Sending administrative communications, such as updates and security alerts
• Sending marketing and promotional communications (with your consent where required)
• Analyzing usage patterns to improve our website, products, and services
• Detecting, preventing, and addressing fraud, security issues, and technical problems
• Complying with legal obligations and enforcing our terms of service
• Conducting research and development to enhance our supply chain intelligence capabilities

4. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support, subject to contractual confidentiality obligations.
• Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as a business asset.
• Legal Requirements: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: When you have given us explicit permission to share your information for a specified purpose.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

When personal data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices
• SOC 2 Type II and ISO 27001 certified infrastructure

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to request correction of inaccurate or incomplete data.
• Deletion: The right to request deletion of your personal data, subject to certain exceptions.
• Portability: The right to request a transfer of your data in a structured, machine-readable format.
• Objection: The right to object to certain processing of your personal data.
• Opt-Out: The right to opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at gustavo@themining.co. We will respond to your request within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is being collected, the right to request deletion of personal information, and the right to opt out of the sale of personal information. As stated above, we do not sell personal data.

European Economic Area Residents (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include consent, contractual necessity, legitimate interests, and legal obligations.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. These include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy, including the use of standard contractual clauses approved by relevant authorities.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information promptly. If you believe that a child has provided us with personal data, please contact us at gustavo@themining.co.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: